Privacy Policy

• Contact & account information: Name, email address, phone number, WhatsApp number, mailing address, billing address, and account login credentials.
• Health & wellness data (for yoga therapy & classes): Medical history, current physical conditions, therapy goals, injury details, or lifestyle assessments voluntarily submitted during enrolment in personalised or online yoga therapy batches.
• Transactional & order data: Details of products ordered, order history, shipping addresses, delivery contact numbers, and corporate/business tax details (e.g., GSTIN for B2B transactions).
• Communication data: Inquiries sent via contact forms, email correspondence, WhatsApp support interactions, feedback, or community forum posts.

When you visit or navigate yogatute.com, we may collect the below details:

• Technical & device information: IP address, browser type, operating system, device hardware details, geographic location (city/country level), and unique device identifiers.
• Usage & analytics data: Pages visited, time spent on pages, referral URL, clickstream data, search queries, and items added to the e-commerce shopping cart.
• Cookies & tracking identifiers: Small data files stored on your browser to keep track of cart items, remember login sessions, and optimise website performance.

Payment gateways: All financial processing (credit/debit cards, UPI, net banking) is handled securely via PCI-DSS compliant third-party payment providers (e.g., Razorpay).

• Processing registrations for online/offline classes, teacher training courses (TTC), workshops, and therapy sessions.
• Tailoring yoga therapy programmes and instruction to your reported health conditions and physical capabilities.
• Sending batch updates, Zoom/live stream access links, schedule changes, and course completion certificates.

• Processing, packing, and dispatching physical store orders (yoga mats, props, accessories, etc.).
• Generating commercial invoices, tax receipts, and tracking details for shipping.
• Managing wholesale/B2B requests, corporate wellness bookings, and bulk order supply agreements.

• Sending order updates, transactional receipts, and customer service alerts via SMS, WhatsApp, or email.
• Delivering promotional emails, newsletter updates, or exclusive discount codes only where explicit opt-in consent is provided.

• Preventing fraudulent transactions, unlawful activity, or security breaches.
• Complying with statutory tax, accounting, and legal requirements under applicable Indian laws.

• Transactional consent: When you provide personal information to place an order, make a payment, arrange delivery, or enrol in a class, you consent to our collecting and using it for that specific purpose.
• Health information consent: By providing health or therapy details, you explicitly consent to our certified instructors reviewing this data solely for designing safe yoga sessions.
• Marketing consent: For secondary uses like newsletters or promotional offers, we will explicitly ask for your express consent.

You may withdraw your consent for marketing communications or data collection at any time by:

• Sending “STOP” in the WhatsApp channel, which will unsubscribe you from marketing messages.
• Sending an email request to contact@yogatute.com and yogatute@gmail.com with the subject line “Data Consent Withdrawal”.

• SSL encryption: All data transmitted to and from yogatute.com is encrypted using Secure Sockets Layer (SSL) technology.
• Access control: Personal health data and customer account records are restricted strictly to authorised employees and certified trainers who require access to deliver services.

• Transactional data: Kept for the duration required by applicable tax, accounting, and legal standards.
• User accounts & health assessment records: Stored as long as your account remains active or as needed to maintain historical continuity for ongoing yoga therapy.