Last updated: Sep 10, 2026

Refund, Cancellation & Exchange Policy

Thank you for choosing YogaTute Health. To ensure a seamless experience, protect consumer rights and maintain operational efficiency across our service offerings and physical e-commerce store, please review this comprehensive policy before making any purchase or registration.

By accessing our website, purchasing our products, or enrolling in our services, you acknowledge that you have read, understood, and agreed to the practices described in this policy.

https://yogatute.com

Section 01

Services & Programmes

Covers: Online & offline yoga classes, personalised & group therapy, teacher training courses (TTC), workshops and events.

1.1

Strict Non-Refundable Policy

All fees paid for online or offline workshops, yoga classes, therapy batches, teacher training programmes, and special events are strictly non-refundable.

Once payment is completed, no full or partial refunds will be issued under any circumstances, including but not limited to:

Personal emergencies, travel plans, or scheduling conflicts.
Participant-side technical issues (e.g., poor internet connectivity, hardware/device failure, or software incompatibility).
Change in personal preference, health status, or lack of attendance.

1.2

Non-Transferability

To another person: Registrations and course seats are tied strictly to the registered participant and cannot be transferred to another individual.
To another course/batch: Fees paid for a specific batch, workshop, or class cannot be adjusted or transferred toward future batches, different modules, or physical product purchases.

1.3

Cancellations & Rescheduling by YogaTute

YogaTute reserves the right to cancel, delay, or reschedule any workshop, class, or therapy programme due to unforeseen circumstances, trainer unavailability, or force majeure events.

If we permanently cancel without a rescheduled alternative

Participants will receive a 100% refund of the registration fee paid.

1.4

Missed Classes & Session Expiry

No makeup sessions or prorated refunds will be offered for missed live or offline classes.
Class packages and therapy subscriptions must be consumed within the validity period stated at the time of purchase. Expired packages cannot be extended or refunded.

Section 02

E-Commerce Products

Covers: Yoga mats, props, clothing, books, meditation gear, accessories and any other physical goods.

2.1

Order Cancellation (Prior to Dispatch)

You may request an order cancellation before the item has been shipped for delivery by contacting customer support at contact@yogatute.com.

If cancelled before dispatch, a 100% refund of the order value will be processed.
Once an item has been handed over to the courier/logistics partner, the order cannot be cancelled, and shipping fees and product cost become non-refundable.

2.2

Non-Returnable & Non-Exchangeable Items

All sales are final

The items once sold are strictly non-returnable.

Section 03

B2B & Wholesale

Covers: Bulk orders, corporate wellness programs, studio supplies and institutional contracts.

3.1

Bulk Product Orders

Custom orders: B2B or custom-manufactured product orders (e.g., branded mats, customised props) require non-refundable advance deposits as agreed in the commercial invoice or contract.
Returns & cancellations: B2B bulk purchases are final and non-cancellable once manufacturing or shipping has commenced. Returns are accepted only for manufacturing defects reported within 48 hours of shipment delivery.
Defect replacements: Defective B2B items will be replaced or credited via store credit/credit note following mutual inspection.

3.2

Corporate Workshops & Institutional Training

Cancellation by client: Cancellations made by corporate or business clients must be communicated in writing. Advance booking retainers/deposits are non-refundable.
Rescheduling: Requests to reschedule a corporate workshop/event must be made at least 7 business days prior to the event date and are subject to trainer availability and administrative re-booking fees.

Section 04

Code of Conduct

Covers: Community rules that apply across all classes, workshops, therapy sessions and community channels.

To ensure a safe, respectful environment across all classes, workshops, therapy sessions, and community channels:

No self-promotion: Participants are strictly prohibited from advertising or promoting personal businesses, services, third-party products, or unapproved social media/WhatsApp groups during live sessions or within official community platforms.
Professional behaviour: Harassment, abusive language or gesture, discrimination, or disruptive conduct toward instructors, staff, or fellow participants will not be tolerated.
Enforcement: Violation of the Code of Conduct will lead to immediate removal/termination from the programme or community group without refund or recourse.
Misuse of content: Any form of content (audio, video, document, or resource) misuse by participants or their family members or friends will not be tolerated, and this will be treated as a violation of the guidelines and terms and conditions.

Consequence of a violation

Any violation of the Code of Conduct or engagement in prohibited activities will result in immediate removal from the programme without a refund.

Section 05

Dispute Resolution & Contact

Covers: How to raise a transaction, shipping or registration concern, and where to reach us.

If you notice a transaction error or shipping issue, or have a specific inquiry regarding your order or registration, please raise your concern promptly.

Reporting window

Disputes or query requests must be submitted within 3 days of the transaction or product delivery date.

Email

contact@yogatute.com yogatute@gmail.com

Phone / WhatsApp

+91 97407 19114

Branch locations

Branch 1: 5th Main, Chamarajapet, Bangalore, Karnataka, India
Branch 2: Banashankari Stage 2, Bangalore, Karnataka, India

By proceeding with your payment, you signify that you have read, understood, and agreed to the terms outlined above.